Q: Are you a factory?
Yes, We are professional makeup brush factory with 6 years experience.
Customized logo printing and private label are offered.
OEM/ODM are warmly welcomed. And we will also offer wholesale price for you.
Q: Are the quality of your products guaranteed?
There are Perfect Quality Supervision System in our factory. Please don't worry about it.
Q: Can you provide sample? How long will be took?
Yes, sample charge will be refunded to you after you make an order.
5--7 working days for sample. (1--2 working day if it in stock)
Q: What kinds of payments are availiable?
Western Union, T/T, Paypal, We also accept 30% deposite first.
Q: If I am not satisfied with the products after I received them, What should I do?
There are an excellent after-sales service team for you.
If there is something wrong with our products.
We can offer free replacement for you.
Shipping Policy:
The freight cost depends on the weight & packing size and your area.
We have our own stable and reliable forwarder and agent who can manage and delivery our each order safely with cheaper and competitive price within shorter time.
1- Regularly, we shipped via Fedex/Dhl/UPS..Express way.(3-10days arrival), suitable for small order.
2- Sea shipping way, (25-40 days arrival), low cost, port to port, usually for large quantity order.
We also offer door to door service if via sea shipping.
Or we aslo accept buyer's forwarder.
Please kindly note: customers are responsible for any custom fees,import fees,and duty taxes charged by their country, we will do our best to help avoiding or reduce the custom fees by declare the items as 'gift" or declare a low value in the invoice.
Custom/OEM:
Custom Logo,color,design is ok.
Please kindly provide one of AI, CDR, PDF or PSD files for your artwork/logo.
Before we process your order into production, you will send a e-mail proof of your imprint for final approval.This step in our ordering process ensures that your order will be produced accurately.
Sample Policy:
1- Usually we offer random sample for free but with your sample shipping freight charge paid.
2- We offer 1-2 pcs each sample randomly, if for more pcs, we will try send to you, if not and you must
Request more pcs, we will charge same sample fees for make more pcs samples to you.
3- For customize sample, we will charge the set up fees of the logo printing and making fee.
But the sample cost can be refundable after order confirmation when your quantity of the order is more about the MOQ.
Return Policy:
1- We perform QC check for every process of production and packing, also welcome product checking by third party inspectors of your choice before shipping.
2- In case there is still any quality problem, please notify our sales representative in 7 days after receiving the goods with pictures and details, if it's factory defect, we will send replacements or refund for that defect pieces.
3- We will offer solution within 24 hours and slove the problem at the earliest date.
Easy order process:
Please kindly confirm us about product name, images, colors and quantity before you ordering.
Order via Email: Send your order details to our email, and our order process dept. will be in contact with you within 12 hour during normal business hours.
If for large quantity order or special request, you can email us any time, we will reply within 12 hour working time, we are more than happy to serve you any time.
Our promise to the clients:
1).Ensure that our products meet the quality standards.
2).Ensure the goods will be delivery on time.
3).Provide warm and friendly service and the after-service.
We are much confident that we can provide exact goods you need with the most competitive price.
We are looking forward to establishing a long-standing business relationship with our customers."To satisfy customers" is the motto of us which clearly indicates our fully customer-oriented attitudes towards the business.
Welcome your inquires and emails any time for more photos and details.
All inquires and emails will be replied within 12 hours!Thanks!
